Lucid Audio Return Policy
Although we are sure you will be pleased with your Lucid Audio purchase, items purchased at LucidAudio.com may be returned within 30 days of receiving them for a full refund. For up to 60 days you may return your Lucid Audio AMPED products for a credit or exchange.
If you need to send your product back to us, please use the original manufacturer’s packaging and ensure it is in new condition. Lucid Audio products that have been used, modified, or damaged, will not be eligible for return.
Prior to returning an item, please contact one of our Customer Service Team Members at 1-800-775-7124. They will set you up with a Returned Merchandise Authorization (RMA) number. Just add the RMA to the original invoice and include it with the packaged product.
When we receive and inspect the return, a refund or credit will be issued right away.
Please call us if you have any questions on this or anything else at 1-800-775-7124. Our Customer Service Team would love to hear from you.